Privacy Policy
Soréa respects your privacy. We fully comply with the General Data Protection Regulation (GDPR) and applicable telecommunications laws. In this Privacy Policy, you can read what personal data we collect and how we store, protect, and use your personal data. You can also read for what purposes we use your personal data and with whom your data is shared.
What does this Privacy Policy apply to?
This Privacy Policy applies to your use of the website www.soreahq.com and the mobile application offered under the name soreahq.com, as well as all products and services we offer through our websites and/or apps.
Personal Data
In this Privacy Policy, “personal data” means information or pieces of information that could identify you as an individual.
Your Consent
Soréa will not collect, use, or disclose your personal data without your prior consent. Therefore, we ask you to agree to this Privacy Policy before using our websites or apps.
What Personal Data Do We Process?
Your personal data may be collected in various ways, for example when you:
- Visit our websites
- Register on our websites
- Place an order
- Subscribe to our newsletter
- Fill out a form
- Contact us
- Use our services
We also process your IP address, transaction history, payment details, browser language, and — if you have given permission — your geolocation.
In addition, we may process non-personal information when you interact with our websites. This may include your browser name, type of computer, operating system, and internet service provider information.
How Do We Use Your Personal Data?
We use and process the personal data you provide for the following purposes:
♣ To send you information and updates regarding your order.
♣ To send information about topics that may interest you. You can unsubscribe at any time.
♣ To display content in your preferred language and relevant to your country based on your IP address, browser language, and geolocation.
♣ In cases of fraud, we may share your personal data with the victim to allow them to file a police report. We will only share necessary information and inform you beforehand.
With Whom Do We Share Your Personal Data?
Soréa does not sell, trade, or rent personal data to third parties.
External Service Providers
To provide our services, we may share certain data with external service providers.
For payments on our websites, we use third-party services such as payment gateways and payment processors. These third parties are contractually obligated to use the data only for payment processing purposes.
Aggregated Non-Personal Data
We may share generic aggregated data with business partners, trusted affiliates, and advertisers. This data is fully anonymized.
How Do We Protect Your Personal Data?
We protect your personal data against unauthorized or unlawful access, modification, disclosure, use, or destruction.
We secure our services using SSL encryption. Data is only accessible via secure passwords and digital signatures, and our employees only access your data on a need-to-know basis. We use appropriate practices for collecting, storing, and processing data.
Cookies
We may use cookies to improve your experience while using our websites.
A cookie is a small text file placed on your device when you visit a website. Cookies help recognize your browser or device during future visits.
You may adjust your browser settings if you do not want cookies stored on your device. Please note that some website features may not function properly without cookies.
Types of Cookies We Use
Technical Cookies
Essential for website functionality and navigation.
Analytical / Statistical Cookies
Used to track visitor statistics and improve website performance and content relevance.
Tracking Cookies
Used to monitor browsing behavior and interactions with our websites.
Third-Party Websites
Our websites may contain advertisements or links to third-party websites and services. We are not responsible for the content, privacy practices, or policies of those external websites.
Browsing and interaction on third-party websites are subject to their own terms and policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make significant changes, we will post a notice on our website along with the updated Privacy Policy. We may also notify you by email and request acceptance of the updated policy before continued use of our websites or apps.
Your Rights
You have the right to:
♣ Request that we no longer contact you in the future
♣ Request a copy of the personal data we process about you
♣ Request correction, updating, or deletion of your personal data
♣ Report misuse of your personal data
If you have questions, comments, or concerns regarding how we handle your personal data, please contact us.
Please note that you can also view, edit, or delete your personal data by logging into your personal account.